What qualities does a sales manager have?

What qualities does a sales manager have?
What qualities does a sales manager have?

Video: ROLES AND SKILLS OF A SALES MANAGER | Sales Management (SM) | BBA/MBA | Marketing topic | ppt 2024, July

Video: ROLES AND SKILLS OF A SALES MANAGER | Sales Management (SM) | BBA/MBA | Marketing topic | ppt 2024, July
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Sales Manager - a key figure in any company engaged in the sale of goods. But, of course, different qualities may be required in different companies - in one of the candidates for this vacancy, you will need the ability to quickly adapt to the situation and make effective management decisions, enthusiasm and initiative, in the other - the ability to work in a team, sociability and tolerance. But there are, of course, general qualities that a sales manager will need at any workplace.

Instruction manual

one

Of course, a sales manager must have professional knowledge and knowledge of sales techniques, effective ways of making transactions. But this is not enough - one of the main qualities of such a specialist should be the desire for new knowledge, self-education. This is especially necessary for those who sell technically sophisticated products, machines and equipment. In the conditions of fierce competition, buyers will prefer a seller who can technically competently answer all questions regarding his product, conduct a comparative analysis and give their informed recommendations. And if at the same time the seller is able to change once developed technologies and sales methods, adapting them to the realities of the current situation, this alone will already be a guarantee of success.

2

A good professional in this field should be able to focus on customers and be interested in maintaining good relations with them, but without extremes. An overly helpful seller will not be able to insist on negotiations with the buyer, and one who is not interested in a good relationship will push away with his aggressiveness and intransigence. A professional will always be able to achieve his goal, while the buyer will remain fully confident that for him personally this transaction is beneficial. A positive relationship with customers and colleagues implies the presence of such qualities as the ability to listen and hear, receptivity and understanding of the needs of the interlocutor.

3

One of the important qualities of a sales manager is the ability to be convincing, to build trust. The buyer should have the opinion that in front of him is an honest, open and reliable seller. Through the trust in the seller, the buyer also develops trust in the company, due to which repeated transactions are made and good recommendations are made.

4

Of course, activity and energy will not interfere in this profession, because the more contacts with potential buyers and customers, the higher the level of sales, even according to probability theory. The amount of effort spent on the sale of the product directly affects the results. Self-confidence, in its success, also leave an imprint on how the manager keeps himself and how customers react to his words. If he is intrinsically motivated for success, sales results will be higher. It is this intrinsic motivation that is the catalyst that helps to develop all other qualities and effectively use them in work.